Terms of service
Last updated: August 25, 2026
OVERVIEW
Welcome to Kittci! The terms “we,” “us,” and “our” refer to Kittci. Kittci operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with an online shopping experience. Kittci is powered by Shopify, which enables us to provide the Services to you.
The following terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence and that you have given us your consent to allow any minor dependents under your care to use the Services on devices you own, purchase, or manage.
To use the Services, including accessing or browsing our online store or purchasing products we offer, you may be asked to provide information such as your email address, billing information, payment information, and shipping information.
You represent and warrant that all information you provide to us is accurate, current, and complete and that you have the right to provide such information.
You are responsible for maintaining the security of your account credentials and for all activity associated with your account. You may not transfer, sell, assign, or license your account to another person.
SECTION 2 - OUR PRODUCTS
We make reasonable efforts to provide accurate information about the products available through our online store.
However, product colors, images, appearance, and presentation may vary depending on your device, screen settings, browser, or other technical factors.
Product descriptions, specifications, availability, pricing, and other product information may be updated or changed from time to time.
We reserve the right to discontinue products or limit the quantity of products available for purchase when necessary.
For refrigerator water filters, customers are responsible for reviewing the product specifications, model number, and compatibility information before placing an order to help ensure the selected product is suitable for their refrigerator.
SECTION 3 - ORDERS
When you place an order through Kittci, you are making an offer to purchase the selected products.
Kittci reserves the right to accept, decline, or cancel an order when reasonably necessary, including in cases involving product availability, pricing errors, payment issues, suspected fraud, or other circumstances that prevent us from properly processing the order.
Your order is not considered accepted until Kittci confirms the order.
Payment must be successfully received and processed before an order is accepted and fulfilled.
Please review your order carefully before submitting it. Once an order has been accepted or entered into the fulfillment process, we may not always be able to accommodate cancellation requests.
If we are unable to accept, modify, or cancel an order, we will make reasonable efforts to notify you using the email address, billing address, or phone number provided with the order.
Purchases are subject to the terms of our applicable Refund and Return Policy.
SECTION 4 - PRICES AND BILLING
Prices, discounts, promotions, and product availability may change from time to time.
The price charged for a product will generally be the price displayed at the time the order is placed and will be reflected in your order confirmation.
Unless otherwise stated, applicable taxes and other charges will be presented during checkout where required.
We reserve the right to correct pricing errors, promotional errors, or other inaccuracies and may cancel affected orders when necessary.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made through our store.
You agree to promptly update your information, including your email address and payment information, when necessary so that we can complete your transactions and contact you regarding your order.
SECTION 5 - SHIPPING AND DELIVERY
Shipping and delivery times provided on our website are estimates and are not guaranteed unless expressly stated otherwise.
Delivery times may be affected by circumstances outside our reasonable control, including carrier delays, weather, customs processing, transportation disruptions, or other unforeseen events.
Once an order has been handed over to the applicable shipping carrier, delivery is subject to the carrier's handling and transportation processes.
For additional information about shipping, please review our Shipping Policy.
SECTION 6 - INTELLECTUAL PROPERTY
The Services, including text, graphics, images, logos, product information, design elements, videos, audio, and the overall design and arrangement of the website, may be owned by Kittci, its licensors, Shopify, or other applicable rights holders and may be protected by applicable intellectual property laws.
These Terms permit you to use the Services for personal, non-commercial purposes.
You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit material from our Services without appropriate authorization, except where permitted by applicable law.
Nothing in these Terms grants you ownership or rights to any trademarks, copyrights, or other intellectual property belonging to Kittci, Shopify, or third parties.
All rights not expressly granted under these Terms are reserved.
SECTION 7 - OPTIONAL TOOLS
We may provide access to certain third-party tools or services through our website.
We may not monitor or control these third-party tools and may provide access to them on an “as is” and “as available” basis.
Your use of third-party tools is subject to the applicable terms and conditions of those third parties.
Kittci is not responsible for the operation, availability, or policies of third-party tools that are outside our reasonable control.
We may introduce additional features, tools, or resources through the Services in the future. Any such features will also be subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
Our Services may contain links to websites, services, or resources operated by third parties.
Kittci does not control or guarantee the accuracy, availability, security, or content of third-party websites.
If you choose to access third-party websites through links provided on our Services, you do so at your own discretion and risk.
You should review the privacy policies, terms, and practices of third-party websites before providing information or completing transactions with them.
Questions or complaints regarding third-party products or services should generally be directed to the applicable third party.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Kittci uses Shopify to operate and provide the Services.
However, purchases made through our online store are transactions between you and Kittci.
Shopify provides the technology and platform that enables us to operate our online store but is not responsible for the products we sell or the transactions between you and Kittci.
SECTION 10 - PRIVACY POLICY
Personal information collected through our Services is handled in accordance with our Privacy Policy.
Our Privacy Policy explains how we collect, use, disclose, and protect personal information in connection with your use of our Services.
Because our Services are hosted by Shopify, Shopify may also collect and process information relating to your use of our store.
For more information, please review our Privacy Policy and Shopify's applicable privacy information.
SECTION 11 - FEEDBACK
If you submit reviews, comments, suggestions, ideas, feedback, or other content to Kittci, you agree that we may use such content for legitimate business purposes, including operating, improving, and promoting our Services, subject to applicable law.
You represent that you have the necessary rights to any content you submit and that your submission does not violate the rights of another person or entity.
You must not submit content that is unlawful, fraudulent, abusive, defamatory, misleading, infringing, or otherwise violates these Terms.
Kittci may remove or decline to publish content that violates applicable laws, these Terms, or our policies.
SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery estimates, availability, or other information.
We reserve the right to correct errors, update information, or cancel affected orders when necessary.
If an order is affected by a significant error or inaccuracy, we will make reasonable efforts to notify the customer using the contact information provided with the order.
SECTION 13 - PROHIBITED USES
You may use the Services only for lawful purposes.
You may not use the Services:
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For any unlawful or malicious purpose.
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To violate applicable federal, state, local, or international laws or regulations.
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To infringe upon the intellectual property rights of Kittci or others.
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To harass, abuse, threaten, defame, or harm another person.
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To provide false, fraudulent, or misleading information.
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To impersonate another person or entity.
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To transmit viruses, malware, or other harmful code.
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To send spam or other unauthorized promotional communications.
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To collect or track personal information belonging to others without authorization.
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To interfere with or circumvent security features of our website or related services.
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To scrape, crawl, copy, or otherwise extract website content in a manner that violates these Terms or applicable law.
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To use the Services in any manner that could damage, disable, overburden, or impair the Services.
We reserve the right to suspend or terminate access to the Services when we reasonably determine that these Terms have been violated.
SECTION 14 - TERMINATION
We may suspend or terminate your access to the Services when permitted by applicable law, including when you violate these Terms or engage in conduct that may harm our Services, customers, or business.
You remain responsible for any amounts owed to Kittci up to the effective date of termination.
Provisions that by their nature should survive termination, including intellectual property, disclaimers, limitations of liability, indemnification, governing law, and privacy-related provisions, will continue to apply as applicable.
SECTION 15 - DISCLAIMER OF WARRANTIES
The information and Services provided through our website are made available for general informational and commercial purposes.
To the extent permitted by applicable law, Kittci does not guarantee that the Services will always be uninterrupted, secure, error-free, or completely accurate.
Product information is provided based on information available to us, and customers should review product specifications and compatibility information before purchasing.
Nothing in these Terms excludes or limits any consumer rights or legal protections that cannot lawfully be excluded or limited under applicable law.
SECTION 16 - LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, Kittci and its applicable service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Services or purchase of products through our store.
Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.
SECTION 17 - INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless Kittci, its applicable affiliates, partners, service providers, officers, employees, agents, contractors, and licensors from claims, damages, liabilities, and reasonable expenses arising from your violation of these Terms, your violation of applicable law, or your misuse of the Services.
SECTION 18 - SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the fullest extent permitted by applicable law, and the remaining provisions will continue in effect.
SECTION 19 - WAIVER AND ENTIRE AGREEMENT
Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
These Terms of Service, together with the policies referenced in them, constitute the agreement governing your use of our Services and supersede prior agreements or communications relating to the same subject matter.
SECTION 20 - ASSIGNMENT
You may not transfer or assign your rights or obligations under these Terms without our prior written consent, except where otherwise permitted by applicable law.
Kittci may assign or transfer these Terms and its rights and obligations where permitted by applicable law.
SECTION 21 - GOVERNING LAW
These Terms of Service and any separate agreements through which we provide Services will be governed by applicable laws of the jurisdiction in which Kittci operates, without regard to conflict-of-law principles.
Any disputes will be handled in courts having appropriate jurisdiction, subject to applicable consumer protection laws and other legal rights that cannot be waived.
SECTION 22 - HEADINGS
The headings used in these Terms are provided for convenience only and do not limit or otherwise affect the meaning of any provision.
SECTION 23 - CHANGES TO TERMS OF SERVICE
You can review the most current version of these Terms of Service at any time on this page.
We reserve the right to update, change, or replace any part of these Terms of Service by posting updates to our website.
It is your responsibility to review this page periodically for changes.
When required by applicable law, we will provide notice of material changes.
Your continued use of or access to our Services after updated Terms are posted constitutes acceptance of the revised Terms, to the extent permitted by law.
SECTION 24 - CONTACT INFORMATION
Questions about these Terms of Service should be sent to us using the contact information below.
Kittci
Phone: +1 (952) 486-9200
Email: help@kittci.com
Address:
14117 Aberdeen Way
Rosemount, Minnesota 55068
United States
Website: kittci.com