Payment Policy

Last updated: August 25, 2026

At Kittci, we aim to provide a secure and convenient checkout experience for customers shopping for our products.

Payment Methods

When you are ready to place your order, proceed to checkout and enter the required billing and payment information.

The payment methods available to you will be displayed during checkout and may vary depending on your location, device, order, and payment provider.

Depending on availability, accepted payment methods may include:

  • Visa

  • Mastercard

  • American Express

  • Discover

  • Shop Pay

  • PayPal

  • Apple Pay

  • Google Pay Other payment methods displayed during checkout

You will see the available payment options before completing your purchase.

Payment Processing

When you place an order, your payment information is processed through the payment providers available through our Shopify-powered checkout.

Kittci does not require customers to send payment card information to us by email, phone, or other unsecured communication methods.

Please provide accurate billing and contact information during checkout to help ensure that your payment and order can be processed successfully.

Payment Authorization and Order Verification

In some circumstances, an order or payment may require additional verification.

We may contact you using the contact information provided during checkout if additional information is reasonably necessary to verify an order, resolve a payment issue, or help prevent unauthorized or fraudulent transactions.

Orders may be delayed, declined, or canceled if payment cannot be successfully authorized or if we reasonably identify a potential security or fraud concern.

Payment Security

We use Shopify and third-party payment providers to process payments and help protect payment information during checkout.

Payment information is handled according to the applicable security and privacy practices of the payment provider and Shopify.

For more information about how personal information is handled through our Services, please review our Privacy Policy.

Order Total

The total amount payable for your order will be displayed during checkout before you complete your purchase.

Your order total may include:

  • Product price

  • Applicable taxes

  • Shipping charges, if applicable

Kittci currently offers free standard shipping within the United States according to our Shipping Policy.

Payment Issues

If your payment is declined or cannot be completed, please verify that your billing and payment information is correct and that your payment provider has authorized the transaction.

If you continue to experience problems completing your purchase, please contact us for assistance.

Contact Us

If you have questions about payments or checkout, please contact us:

Kittci

Phone: +1 (952) 486-9200

Email: help@kittci.com

Address:
14117 Aberdeen Way
Rosemount, Minnesota 55068
United States

We are happy to assist you with payment and order-related questions.