Privacy policy
Last updated: August 25, 2026
Kittci operates this store and website, including all related information, content, features, tools, products, and services, to provide customers with an online shopping experience (the "Services"). Kittci is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.
If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person.
Personal information does not include information that is collected anonymously or has been de-identified so that it cannot identify or reasonably be linked to you.
Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information:
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Contact details including your name, billing address, shipping address, phone number, and email address.
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Financial information including payment card information, transaction details, form of payment, payment confirmation, and other payment-related information.
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Account information including your username, password, preferences, and settings if you create an account.
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Transaction information including products you view, add to your cart, purchase, return, exchange, or cancel, as well as your transaction history.
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Communications with us including information you provide when contacting our customer support team.
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Device information including information about your device, browser, network connection, IP address, and other identifiers.
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Usage information including information about how and when you interact with or navigate our Services.
Personal Information Sources
We may collect personal information from the following sources:
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Directly from you when you create an account, use our Services, place an order, contact us, or otherwise provide information to us.
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Automatically through the Services including information collected from your device when you visit our website or use our Services through cookies and similar technologies.
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From our service providers when we engage third parties to provide technology or other services on our behalf.
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From partners or other third parties where permitted by applicable law.
How We Use Your Personal Information
Depending on how you interact with us and which Services you use, we may use your personal information for the following purposes:
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Provide, Maintain, and Improve the Services. We may use your personal information to process payments, fulfill orders, arrange shipping, process returns and exchanges, maintain accounts, remember preferences, provide customer support, and improve our Services.
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Marketing and Advertising. Where permitted by applicable law and based on your communication preferences, we may use personal information to send promotional communications or provide advertising related to our products and Services.
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Security and Fraud Prevention. We may use personal information to help maintain account security, process transactions securely, detect or investigate fraudulent or unauthorized activity, and protect our Services and customers.
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Communicating with You. We may use your information to respond to inquiries, provide customer support, communicate about your orders, and maintain our customer relationship.
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Legal Reasons. We may use personal information when necessary to comply with applicable laws, respond to valid legal requests, enforce our terms and policies, resolve disputes, or protect our rights and the rights of our customers.
How We Disclose Personal Information
In certain circumstances, we may disclose personal information to third parties for legitimate business purposes, subject to this Privacy Policy and applicable law.
Such circumstances may include:
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Service Providers: We may share information with Shopify and other service providers that assist with payment processing, technology, analytics, customer support, order fulfillment, shipping, and other business operations.
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Marketing and Advertising Partners: Where permitted by law, we may share certain information with service providers or marketing partners that assist us with advertising and promotional activities.
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At Your Direction: We may disclose information when you request or authorize us to do so, such as when information is required to fulfill an order or provide a service you have requested.
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Legal and Business Purposes: We may disclose information when required by law or when reasonably necessary to comply with legal obligations, enforce our policies, protect our Services, or in connection with a business transaction such as a merger, acquisition, or sale of assets.
Relationship with Shopify
Our Services are hosted by Shopify, which collects and processes personal information relating to your access to and use of our Services in order to provide and improve its services.
Information submitted through our Services may be transmitted to and shared with Shopify and other service providers, including providers that may be located in countries other than where you reside.
Shopify's handling of personal information is also subject to Shopify's own privacy policies.
For more information about how Shopify handles personal information and applicable privacy rights, please review Shopify's privacy information available through Shopify's website.
Third-Party Websites and Links
Our Services may contain links to websites or online platforms operated by third parties.
If you follow a link to a website that is not operated or controlled by Kittci, you should review that website's privacy policy, security practices, and terms of service.
Kittci is not responsible for the privacy, security, accuracy, or content of third-party websites or services.
Children's Data
Our Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority applicable in their jurisdiction.
If you believe that a child has provided personal information to us, a parent or guardian may contact us using the information provided below to request that the information be reviewed or deleted, where applicable.
Security and Retention of Your Information
We take reasonable measures to help protect personal information from unauthorized access, use, or disclosure.
However, no security measure is perfect or completely impenetrable, and we cannot guarantee the absolute security of information transmitted to or stored through our Services.
We retain personal information for as long as reasonably necessary for purposes such as providing our Services, maintaining customer accounts, processing transactions, complying with legal obligations, resolving disputes, and enforcing applicable agreements and policies.
Your Rights and Choices
Depending on where you live and subject to applicable law, you may have certain rights regarding your personal information, which may include:
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Right to Access / Know: You may have the right to request access to personal information we maintain about you.
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Right to Delete: You may have the right to request deletion of certain personal information.
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Right to Correct: You may have the right to request correction of inaccurate personal information.
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Right to Data Portability: In certain circumstances, you may have the right to receive a copy of your personal information.
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Right to Opt Out: Depending on applicable law, you may have rights concerning certain marketing, targeted advertising, or sharing of personal information.
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Managing Communication Preferences: You may unsubscribe from promotional emails by using the unsubscribe option included in those communications. You may still receive non-promotional communications relating to orders, transactions, accounts, or customer service.
You may exercise applicable privacy rights by contacting us using the information provided in the Contact section below.
We may need to verify your identity before processing certain requests, as permitted or required by applicable law.
Complaints
If you have concerns or complaints about how we process your personal information, please contact us using the contact information below.
Depending on where you live, you may also have the right to contact or file a complaint with the appropriate data protection or privacy authority in your jurisdiction.
International Transfers
Your personal information may be transferred, stored, or processed outside the country where you live, including by Shopify and other service providers that support our Services.
Where required by applicable law, we will use appropriate safeguards for international transfers of personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business practices, Services, legal requirements, or other operational considerations.
When we make changes, we will update the "Last updated" date at the beginning of this Privacy Policy and post the revised version on this website.
Contact
If you have questions about this Privacy Policy, our privacy practices, or your applicable privacy rights, please contact us:
Kittci
Email: help@kittci.com
Phone: +1 (952) 486-9200
Address:
14117 Aberdeen Way
Rosemount, Minnesota 55068
United States